Support

Our Support Policy

At fastainviset, we are committed to providing exceptional support to ensure your satisfaction and success while using our products and services. This Support Policy outlines the scope, availability, and limitations of our customer support.

📌 1. Support Hours

Our support team is available during the following hours:

Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Saturday & Sunday: Closed

Support tickets can be submitted at any time and will be addressed during business hours.

🛠️ 2. Support Channels

We provide support through the following channels:

📋 3. Scope of Support

We offer assistance with:

  • Technical issues and troubleshooting

  • Bug reports and resolution

  • Installation and setup guidance

  • Product usage and feature explanations

  • Billing and account inquiries

⚠️ 4. What Our Support Does Not Cover

Our support does not include: