Support
Our Support Policy
At fastainviset, we are committed to providing exceptional support to ensure your satisfaction and success while using our products and services. This Support Policy outlines the scope, availability, and limitations of our customer support.
📌 1. Support HoursOur support team is available during the following hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT)
Saturday & Sunday: Closed
Support tickets can be submitted at any time and will be addressed during business hours.
🛠️ 2. Support ChannelsWe provide support through the following channels:
-
Email: fastsupport@fastainviset.com
-
Support Ticket System: fastsupport@fastainviset.com
-
Live Chat: Available on our website (during business hours)
We offer assistance with:
-
Technical issues and troubleshooting
-
Bug reports and resolution
-
Installation and setup guidance
-
Product usage and feature explanations
-
Billing and account inquiries
Our support does not include: